Voice AI That Runs Your Lending Operations
Automate borrower reminders, follow-ups, and collections across your loan portfolio. Your team focuses on decisions while routine handling continues automatically.
Trusted by 1000+ brands across the world!
Why Lenders Implement It
Daily servicing work is repetitive and time-bound. Automation ensures every account is handled consistently without increasing workload.
Less Manual Work
Operations teams no longer spend hours preparing call lists and repeating reminders. Agents step in only for disputes and sensitive borrower conversations.
Timely Borrower Handling
Every account receives communication at the correct stage of repayment. No late follow-ups, no unnecessary repeat calls.
Scales With Portfolio Growth
Handling capacity increases as loan volume grows. No need to expand calling teams or supervision layers.
The Operational Agents - Inside the System
Each agent manages a specific stage of the loan lifecycle, from incomplete applications to overdue resolution, so accounts move forward without manual tracking.
Application Completion
Handles borrowers who started but did not finish the process.
This agent follows up on missing documents, incomplete forms, pending verifications, or abandoned applications, and guides borrowers through onboarding.
Payment Remainder
Handles active accounts approaching due dates.
This agent keeps borrowers informed of upcoming instalments and prevents accidental delays by reinforcing repayment expectations before the due date.
Overdue Engagement
Handles accounts where payment has already been missed.
This agent maintains structured follow-ups, encourages repayment, and keeps engagement active until the borrower responds or clears the outstanding amount.
Escalation Handling
Handles higher-risk or prolonged delinquency cases.
This agent changes the handling approach and routes sensitive situations for human attention while routine accounts continue automated processing.
From Due Date to Resolution
Every account follows a defined process rather than being subject to manual decisions. Actions are triggered based on repayment status.
Status Detection
The system reads the repayment stage and automatically applies the appropriate handling logic.
Contextual Interaction
Borrowers receive reminders, follow-ups, or escalation interactions based on behaviour.
Continuous Adjustment
Each response updates the next action, so communication stays relevant.
What Teams Notice First
Organizations typically observe measurable servicing improvements. Impact depends on portfolio profile and policies.
Controlled Handling by Design
Automation follows strict operational rules so every borrower interaction stays consistent, auditable, and compliant.
Audit Snapshot
Designed for Organizations Managing Large Borrower Bases
Works Alongside Your Existing Stack
Plug automation into your lending operations without disrupting systems or workflows.
