What are citizen developers and why are they gaining importance?

Citizen developers are non-technical employees who utilize no-code/low-code tools to create apps and automate workflows. They’re becoming key contributors in organizations, driving innovation by providing practical, domain-focused solutions—especially where developer bandwidth is limited.

How do citizen developers drive productivity and innovation in businesses?

They help accelerate innovation and automation by building internal tools and automations rapidly, often reducing IT backlog, cutting costs, and improving process efficiency. Their domain expertise allows them to spot and resolve bottlenecks faster.

What strategic edge do organizations gain by empowering more citizen developers?

Organizations that expand citizen development benefit from increased tech intensity—<a href="https://drapcode.com/post/why-we-need-more-and-more-citizen-developers">widespread digital skills across roles</a>—which fuels inclusion, resilience, and exponential growth.